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    Repair log: Guns N' Roses (Jersey Jack, 2021)

    Repair logs are quick summaries of workshop and on-site repairs. If your machine needs a service, πŸ“¬ Contact Us to discuss how we can help!

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    πŸ”‹ Had a few service calls relating to power issues on Jersey Jack games recently. The newest patient is Guns N' Roses (Jersey Jack). Primary symptom was no activity on power up. No lights, no sounds, nothing except for a very slight hum. Few things checked first including the main line fuse, power switch, and power cord. These were all good. Into the backbox we go! Here there was no activity whatsoever from the main computer. No fan spin. This is a pretty typical indicator of battery failure. Indeed, the battery was completely flat at 0.5 volts.


    Put a new one in, but still no joy when turning the game on. At this point you need to "jump start" the motherboard by connecting two terminal pins on the motherboard. This is a fiddly procedure but there are videos that guide you through the process on JJP's website in the support section. Once that was done, the game booted back up. It had lost its BIOS settings due to the battery going flat, so a keyboard was needed to set the time and confirm the BIOS settings before it could fully boot into the operating system and a game could actually start.


    Gave the playfield a clean and checked all of the coils and switches. Found a funny switch issue on the left ramp. The switch actuator wire was back-to-front, meaning it was never actually triggering the switch when a ball went up the ramp. It had been this way from the factory. Must have been a Friday afternoon job! A couple of other switches needed adjusting, too. The action button had come loose from its mount, too. 


    One complaint from the owner was that the flipper buttons kept falling out of the cabinet. This is a common problem when the plastic rim that keeps them in place wears down a little. A simple fix is to add a circlip (or similar device) to the end of the button so it can't be pushed through the hole. 


    Levelled the game, gave it a play test, and it was good to go. πŸ‘


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    Repair log: The Hobbit, Smaug Edition (Jersey Jack, 2016)

    Repair logs are quick summaries of workshop and on-site repairs. If your machine needs a service, πŸ“¬ Contact Us to discuss how we can help!

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    🀏 Lots of little fixes to be done on this machine. The first was power related. The machine wasn't booting up. In fact, there was no power getting to any part of the machine at all. We weren't even getting power to the EMI filter at the rear of the cabinet. The power cable had come loose from the socket. Even though there is a cover over the socket and plug to prevent this, pressure on the cable can put a little stress onto it, which eventually pulls it out of the socket altogether.


    Now we could deal with some of the other issues. The Orc pop-up target was malfunctioning. In test mode, the Orc up switch was not registering. The switch has a roller actuator on it, which the mechanism pushes against when raised. The switch housing was cracked and the actuator was long gone. New switch needed here to get it back into operation.


    The "A" drop target wasn't raising itself. All looked OK above and underneath the playfield, but looks can be deceiving! The power wire is daisy-chained to each of these coils, and heatshrunk at the coil lug. The wire had broken off the lug, which couldn't be seen under the heatshrink insulation. A bit of a tug broke it completely free. Soldered back on and back in business.


    A couple of loose assemblies needed help. The cover over the LCD screen on the playfield had fallen off. Double-sided foam tape was the answer. Smaug's head was also loose. The screws which hold it together were loose and the holes were hogged out a bit. Some filler material and glue got things secure again.


    Machine was back to 100% again. Ashamedly, I took the Grand Champion score while playing a final test game. Whoops! πŸ‰


  • Published on

    Repair log: The Hobbit Smaug Edition (Jersey Jack, 2016)

    ο»ΏRepair logs are quick summaries of workshop and on-site repairs. If your machine needs a service, πŸ“¬ Contact Us to discuss how we can help!

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    A beautiful looking game! This one hadn't had much play, and the owner wanted to help protect the common wear areas with Cliffy protectors. No problem! We installed protectors on the Radagast and Balin VUKs, shooter lane eject protectors, and a protector on the Smaug ball drop area. Also adjusted one of the pop-up targets, which was binding due to the bracket being a little bent; a common issue with these pop-up targets. CPU battery was also dead, so that was replaced, too. (Remember these need to be replaced every 3 years or so!)